India’s First Tech-Enabled Culture Practice

Culture is
Infrastructure.
We build it

Not a training programme. Not a one-off workshop. A long-term, data-informed practice that makes culture measurable, manageable, and genuinely transformative.

The Problem is closer home than we think

4 of 5

people at work are disengaged

ADP Research 2025, India-specific, steepest
Single-year decline globally – ADP Research, 2025

0%

drop in manager engagement

Manager engagement in India fell 9 points in a single year — the biggest single-year drop of any cohort. Gallup India, 2025

0%

of GCC cost structure is people

Every attrition event is a financial event Wizmatic / Business Standard, 2025

The problem

Most organisations are caught between two failing camps

Camp One

Pure Technology

Camp Two

Pure Consulting

CultureLab 360 sits at the intersection — not just signals, but real human intervention backed by a proprietary methodology and real-time insights.
Built to last.

The problem & the Fix

Tech + Human last mile connectivity

Most culture interventions don’t deliver — not because the intent is wrong, but because they address only one part of the story. Culture dollars go into either a tech platform or a human programme. Rarely both. Never in the same integrated loop.

At CultureLab 360, we integrate both — proprietary diagnostics facilitated human workshops and engagements, continuously. Our programmes are designed so that tech insight and human work operate together to influence, embed, and sustain real change. Not one or the other. The complete loop.

Four gaps in the market. Solving for the gaps

Our market analysis identified four white spaces where CultureLab 360 has clear runway with no direct competition.

01

Human + Tech Stack, Mid-Market
No player combines proprietary diagnostics + experiential programmes + continuous measurement for 100–2,000 employee companies. The scaling startup is genuinely unserved.

Our primary beachhead

02

Behaviour-Anchored Culture Vocabulary
No competitor has a structured, measurable 28-value / 6-pillar framework that makes culture observable at team level. Culture Amp measures sentiment. CL360 measures behaviour.

Value Architecture

03

Manager as First-Line Culture Responder
Nobody trains the manager to notice and respond to culture drift in real time before it becomes a resignation. Our Amplify + First Door concept is unique in the market.

Amplify programme

04

Emerging Market Complexity Advantage
Every global competitor is built for Western workforces. India’s multigenerational, multi-language, hybrid and GenZ loaded workplace workplace is categorically different — and we’re built for it.

India-native methodology

The only India-native practice that combines tech insight with human change.

1,600+ GCCs. 5.4M+ IT/ITES workforce. 19% employee engagement — steepest drop of any country globally. India needs a culture infrastructure. We built it.

What We Do

Three practices.
One ecosystem.

Each practice can stand alone. Together, they form a complete culture operating system — from listening through to long-term anchoring.
Decode & Design
Diagnostic layers. Listening Lab. Culture Fingerprint. Farmers Market
Build & Amplify

Structured sprints and workshops that translate insight into behaviour — Playdate, AI Adoption, Value Architectur, and the 2-day Amplify intensive.

Sustain & Scale
The 4-phase Culture Anchoring Plan keeps change alive over 6–18 months. Culture Signal™ provides ongoing measurement and early-warning signals.
TESTIMONIALS

Proof in the work

Enterprise Leader

"I've built a company with Aarati. I know what she looks like under pressure, at scale, and when the decisions are genuinely hard. Culture wasn't something she talked about — it was something she did, every day, in every room. The attrition numbers proved it. The client relationships proved it. CultureLab 360 is that same thinking, available to every organisation that's serious about it."

Mike Mattsen

Former CEO & Co-Founder, MattsenKumar

Technology Leader

"I've built companies from napkins to NASDAQ. In that journey, the single biggest differentiator between teams that scale and teams that stall is culture — and I've watched most founders underestimate it until it's already costing them. In an early company I founded, Aarati was an early member of my India team and went on to build it into a leading operation. The revenue growth was real. But what made it sustainable was the culture underneath it — the relationships it created with clients, the retention it drove internally. She didn't just manage a business. She built the conditions for one to thrive. The Value Architecture model she and Shilpi have built at CultureLab 360 is a genuine game-changer for any company serious about scaling — it gives you the language, the structure, and the measurement that most fast-growing organisations are desperately missing."

Howard Lee

CEO Sorse Technologies

Scaling technology company

"For the first time, our leadership team said the same thing about what our culture actually is — not what we wished it was. That's what the Listening Lab gave us."

Head of People

Amplify Programme

Professional services firm

"The Culture Sprint surfaced a generational tension we'd been managing around for two years. In one afternoon, we named it, mapped it, and agreed on what to do differently."

VP Human Resources

Generations Sprint

Consumer brand

"We'd done values exercises before. This was different. The Farmers Market auction showed us that what our people actually value and what we'd written on the wall were two completely different things."

Founder & CEO

Culture Toolkit

The Team

Founded by practitioners, not theorists

CultureLab 360 was built from two decades of doing the work inside organisations — before any of it became a consultancy. That means every tool, framework, and intervention has been tested under real pressure.
Aarati Kumar

Co-Founder · Culture Strategist · Operator

Operator and culture strategist with 20+ years building and scaling organisations from the ground up. Oberoi and Microsoft lens. Brings the operator’s lens that turns culture into measurable, durable infrastructure.
Shilpi Singh

Co-Founder · Methodology Lead · Human-Design Practitioner

Organisational psychologist and facilitator with deep expertise in behaviour change. Architect of the Playdate methodology and the Behaviour Gap Map framework.

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